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Common queries answered

Frequently asked Questions

For Free shipping, it usually takes between 7 to 15 business days for orders to arrive after they have been processed.If you choose Premium Shipping (DHL, UPS, or FedEx)delivery times are typically faster, ranging from 3 to 7 business days after processing.

Log in to your account on our website.
Navigate to your account settings or dashboard. This is usually accessible by clicking on your name or profile icon in the top right corner of the homepage.
Look for the “Shipping Address” or “Address Book” section within your account settings.

If we have not shipped yet, please notify us of any changes. Once shipped, the address cannot be changed, and any consequences resulting from this will be the buyer’s responsibility.

In fact, we can ship to any country, please contact our sales for details.If the system shows that it cannot be delivered to your country

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