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Terms and Conditions

  1. Introduction

Welcome to USmartMall.com (the “Website”). These Terms and Conditions govern your use of the Website and your purchase of products from the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the Website or purchase products from the Website.

  1. Products

2.1 The products available on the Website are subject to availability. We reserve the right to change or discontinue any product at any time without prior notice.

2.2 We make every effort to display the colors and images of our products accurately on the Website. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

  1. Orders

3.1 All orders are subject to acceptance and availability. Once you place an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order; it is only a confirmation that we have received it.

3.2 We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in product descriptions or pricing, or suspicion of fraud or unauthorized activity.

  1. Shipping

4.1 We ship to addresses within China and select international destinations. Shipping costs and delivery times may vary depending on your location and the shipping method selected.

4.2 We aim to process and ship orders within 1 to 3 business days. Free shipping orders typically take 7 to 15 business days for delivery after the order has been processed. Choosing DHL, UPS, or FedEx usually requires 3 to 7 business days for delivery.

  1. Returns and Exchanges

5.1 We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return or exchange eligible products within 30 days of purchase, subject to our Returns and Exchanges Policy.

5.2 Please refer to our Returns and Exchanges Policy for more information on eligibility criteria and instructions on how to initiate a return or exchange.

  1. Privacy

6.1 We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and disclose your personal information.

  1. Limitation of Liability

7.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising from your use of the Website or your purchase of products from the Website.

  1. Governing Law

8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of China. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of China.

  1. Changes to Terms and Conditions

9.1 We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice. Your continued use of the Website after any such changes constitutes acceptance of the new Terms and Conditions.

  1. Contact Us

10.1 If you have any questions about these Terms and Conditions, please contact us at [email protected].

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